Thank you for figuring out the problem and resolving it. Always comfortable to work with PCA and Austin this time to resolve challenges. Also provides opportunity to learn and work through simple issues in the future.
Manage your business with confidence while our experts handle your technology.
Are you tired of dealing with phone and IT service providers that are impossible to reach, don’t follow through, can’t fix anything, and nickel and dime you for everything they do? Let us assist you.
Years of experience providing reliable IT services
Uptime guaranteed by our Service Level Agreement
Years of combined expertise to serve you better
Businesses count on us for managed services and more
Benefit from a full slate of IT services designed to improve your efficiency.
Custom solutions designed for peak performance, minimizing downtime and enhancing productivity.
Fully-featured cloud solutions, including backups, migrations, and support for remote workspaces and Azure Virtual Desktops.
Comprehensive protection featuring IT forensics, network security, and endpoint defense to protect data and operations.
Quick resolutions for technical problems, reducing business operation interruptions.
Ensuring continuous operations with advanced backup and recovery strategies.
Continuous monitoring and optimization to maintain network stability and performance.
Expert IT advice, bespoke solutions, and vCIO services designed to help meet your technology objectives.
Professional guidance in choosing and deploying technology solutions for optimal efficiency.
Flexible IT staffing with experienced professionals for seamless integration and support.
Thank you for figuring out the problem and resolving it. Always comfortable to work with PCA and Austin this time to resolve challenges. Also provides opportunity to learn and work through simple issues in the future.
Jim does a great job, and it helps that he explains everything really well. Thanks!
As usual, timely & professional service. Michelle & Jon Rowe are both great.
Prompt courteous service! It doesn’t get better than this!! Thank you!!
I just want to say that Nicholas is my hero! The (other co) was condescending and not helpful. I am very thankful that Nicholas was able to figure out the problem and get them to fix it. It was a real pain in the butt not being able to use my own email to receive documents from the Ulster County Clerk. Nicholas deserves a bonus!
Anthony was VERY helpful. Understood the issue (I did not), got it resolved and explained exactly what he did and what remained. I always know when I contact PCA that I will get a quick and positive result!
You guys are GREAT…. (Other Company)…not so much:) Thank you for helping me poke and prod them. It had only been 7 months but at last we got it done! Thank you!
I am always very satisfied with PCA technicians. Everyone is patient, kind and thorough. It’s truly a pleasure to deal with your company.
PCA support helped me set up my business email on my new cell phone. the process was very easy to do with their guidance. they also helped me with the settings on my phone, which were directly liked to the account. this support was more related to my phone , than it was the email at my place of employment. and yet they still managed to send me the correct information regarding my phone settings. their support is priceless, and very appreciated
Wow. So happy our company is now with you for our computer management. What a relief, and a pleasure!!
I want to thank you for the extended time and expertise you took in resolving my chrome issue. I am able to utilize it and all of my favorites are saved. For some reason I was not able to click onto the survey. Again, thanks for everything and reconnecting me to the cyber world, again!!!!! Teamwork makes the dream work!!! I’m in the loop, again!!!
Robert did a very good job helping us with engagement and with the scans folder. It nice to see that a tech takes the time to see the problem all the way through.
Thank you to all of you at PCA for the quick response to our eleventh hour request to get into a laptop this afternoon. Everyone was super as usual! The individual in need of help was able to get on the road to Manhattan with her companion for their appointments and she was able to do her schoolwork in between appointments as planned!! (Next time we will check things well ahead of time and take nothing for granted.)
PCA’s seamless IT management will keep your systems running smoothly.
Managed IT services proactively monitor and maintain your systems to identify and resolve issues before they cause disruptions.
At PCA, we guarantee 99.99% uptime with our robust network maintenance and IT support services.
By preventing problems before they escalate, our clients experience fewer interruptions and can focus on growing their business without worrying about IT-related downtime.
Outsourcing IT services to a managed IT provider like PCA offers numerous benefits, including cost savings, access to expert support, and enhanced security.
Our clients gain the expertise of our certified professionals without the overhead of an in-house team.
We provide comprehensive solutions tailored to each client’s needs, ensuring their IT infrastructure supports their business goals efficiently and securely.
Our managed IT services offer robust cybersecurity measures to protect your business from threats.
We provide extensive cybersecurity services, including IT forensics, network security, and endpoint protection. We also offer 24/7 monitoring, ensuring that potential threats are detected and mitigated promptly.
Our proactive approach helps safeguard your data and operations against breaches and cyberattacks.
A typical managed services package includes a range of services such as network monitoring, IT support, cybersecurity, and cloud services.
At PCA, our packages are tailored to meet the specific needs of each client. We offer two main packages: Platinum, which includes hardware, and Gold, which does not.
Both packages provide comprehensive IT support designed to ensure maximum efficiency and reliability.
Our IT services enhance business continuity by implementing robust backup and recovery solutions. We offer advanced business continuity services, ensuring your operations can quickly recover from disruptions.
Our 99.99% SLA adherence rate guarantees that your IT systems are reliable and resilient.
We also protect your critical data and systems, minimizing downtime and helping you maintain seamless business operations even during unexpected events.
Boost your business’s efficiency and productivity with a trustworthy managed services provider.
Why choose PCA for managed IT services?
Started in 1999, Professional Computer Associates is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional Managed IT service.
This will close in 0 seconds
