IT Services for Municipalities

Professional Computer Associates (PCA) has extensive expert technical expertise in dealing with the unique needs of government agencies. Through our partnership with many local municipalities, PCA has established core competencies and in-depth knowledge of the needs and regulations facing local officials and administrators. PCA is dedicated to helping municipalities and government agencies stay current with changing technology and regulations while making the most of their limited budgets.

• We work with many town, villages, cities, law enforcement and fire departments across the Hudson Valley on both daily managed service and specific IT implementation projects
• We provide improved performance and security across all IT systems
• We help streamline your IT infrastructure and data sharing to help your employees reduce downtime, increase security, and work more efficiently
• We can improve employee collaboration and document sharing
• We can reduce capital expenses and established a fixed IT budget
• We provide full-time IT support or augment your current It staff to meet operating needs or address specific projects
• Our knowledge and experience with municipal software allows us to work directly with software vendors to ensure smooth operations
• We provide 24×7 help desk support for departments which may be open beyond the normal hours of operation
• We develop compliant contingency and Disaster Recovery Plans in the event of a natural disaster such as fire or flood, malware or ransomware attack or employee error
• We provide enhanced VoIP solutions to help reduce communication expenses while improving response times and constituent satisfaction
• Our strategic IT planning ensures appropriate future budgets to prevent emergency expenses or bond items
• We ensure your IT operations comply with Government IT Regulatory Compliance Preparation and Management such as FICAM, FISMA, NIST, ESRA, Section 508 (Accessibility) and others
• We are experienced with Shared Services agreements