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Professional Computer Associates has been serving the Red Hook area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

3 Reasons VoIP Is An Improvement Over Traditional Telephony

3 Reasons VoIP Is An Improvement Over Traditional Telephony

Do you still rely on a traditional telephone system to keep in touch with clients and internal departments? This can be a severe issue for your operational budget. While your employees might be accustomed to having the physical phone on their desks, virtual phones are becoming a major contender to replace them for all different types of businesses.

Voice Over Internet Protocol, also known as VoIP, has a surprising amount of benefits over its traditional contemporary. Here are some of the best features of VoIP that make it a dynamic and flexible choice for your organization.

Flexibility
Have you ever had to step away from your desk while you’re on the phone? With the static lines tied to the corded phones of old, this was an impossibility. Even if it is a cordless phone, chances are that it’s limited to a certain range, even within your office. VoIP can completely change the way you look at a telephone solution.

VoIP has options that lets your employees take their duties on the road, allowing them to communicate with any connected device. You can use VoIP applications on a laptop, smartphone, or even a desktop. All you need is the right software installed. Your employees can take their conversations on the road, be it for a business trip, a walk down the street, or burning the midnight oil at the home office to meet an important deadline.

Functionality
Knowing what your phone system can do is incredibly important. Sometimes your phone system will come with various other services like your Internet or television packaged together. When this happens, service providers tend to nickel-and-dime you for everything they can get for simple conferencing solutions. Depending on what your services come attached to, you may need additional features that aren’t already included.

VoIP allows your organization to spend fewer resources on services that you may not want or need, and free up more funds to spend on what you absolutely need. For example, you can get all of the services that you want and need with VoIP, including call forwarding and conference calling, but without going all-in on a service that forces you to pay for television or other services. This helps your business be more productive and lucrative without dropping more than necessary on unused services.

Cost
Your traditional telephone system will wind up costing you more in the long run thanks to its plethora of services and features that don’t do anything for your bottom line. Since these companies require various services to be purchased in a bundle, they cause more trouble than they are worth--particularly in regard to long-distance charges. It might seem like you’re getting a great, varied service, but you’re just spending money on things that you don’t need.

Unlike traditional telephone systems, VoIP lets your organization benefit from significant cost savings. Since you’re only using your business’ Internet connection, you’ll spend less on implementation fees and running wires around your office. All you need to think about is your bandwidth, but that’s easy enough to figure out compared to all of the headaches that come from a traditional telephone service. We can help you work out a plan where you get all of the services that you want, all budgeted into a monthly payment that works for your specific needs.

Does your business need a new communications solution? Professional Computer Associates can help. Your organization can take full advantage of VoIP to augment communications and change the way you do business. To learn more, reach out to us at 845-876-6561.

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Thursday, 19 April 2018

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