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Regions, counties and towns across the greater Hudson Valley come together and support each other each day to make the area better for everyone who lives here. The same goes for the businesses and companies that flourish here, supporting our neighbors, our community organizations and each other.

At PCA we believe in that philosophy. We are dedicated to providing IT services and support to our fellow business owners to help each other grow and move forward. It's as simple as that. We're driven by the philosophy that if we help local businesses and not-for-profit organizations solve their IT issues so they can become more profitable and successful, then we will inherently grow along with them. There is no catch, no gimmick, just experience and best practices that we've honed over the years to make our services work for YOUR business's needs.


From the desk of Robert Shoemaker, CEO of Professional Computer Associates

Dear Business Owner,

Hello, my name is Robert Shoemaker, CEO of Professional Computer Associates. We've been the Hudson Valley’s leading IT services provider for almost 20 years. I believe that is because, as a local business owner, I feel a lot of similar frustrations as you. I know how frustrating it can be dealing with IT troubles. Unanticipated and unbudgeted expenses, lost time and productivity, stressed out employees when they can’t perform their jobs, and aggravated customers or clients when you can’t give them what they need.

Is your IT provider solving your problems or leaving you frustrated?

Does it seem like the same IT problems occur again and again with no end in sight and no explanation why? And you and your employees still can't get to their work? Did you know that most of the day-to-day IT issues you experience can be resolved with just a little proactive maintenance?

Work on your business, not managing your IT

We hear the same thing every day when businesses call us about their IT needs. “My employees have the same IT issues again and again and they never seem to be resolved”. Or “My IT company is slow to respond while my business is at a standstill.” At PCA we don’t believe IT service should be expensive or frustrating. We believe a preventative, comprehensive and customized approach to each business is just the better way to do business. It’s an easy claim to make but we believe our clients' experiences speak for us.

I want to help you resolve your ongoing issues so you can spend your time and energy on running your business. As such, I will give you 2 free hours of our PCA service to show you that there is a better way to solve those day-to-day issues that plague businesses everywhere of all sizes. If you don't have an issue for us to solve right away, that's fine; use your 2 free hours to have us run a full audit on your network infrastructure and map out any weak points, finding issues before they even occur. That's the Professional Computer Associates Difference; proactive maintenance to prevent downtime. We don't wait around for things to break; we keep your business up and running all day, every day.

I urge you to take advantage of our service, and you'll see that I'm right; we're the best at what we do, and our level of service is top-notch. We've worked hard to lay out the best practices, train our talented team and provide them with the best tools in the industry. I want to give you a chance to experience it before you risk your money on a whole new IT company. Once you've tried it and love it, we'll take great pleasure in welcoming you to the Professional Computer Associates family as another one of our happy, loyal, long-term clients.

Have a fantastic day,

Robert Shoemaker

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